Sales Operations Manager

Location: Milton Keynes / Nantwich
Job Type: Full-time
Salary: £30-35,000 per annum
Application Deadline: Open until filled

About Us

At ROI, we work with 70% of the UK’s automotive brands to help them meet their sales goals and deliver outstanding customer experiences. By combining smart marketing with powerful technology, we bridge the gap between manufacturers and consumers – driving innovation across the industry. Our track record includes partnerships with some of the world’s most recognisable automotive names, including BMW, Jaguar Land Rover, Volvo, Kia and Volkswagen. If you’re ready to make your mark in a fast-moving, high-impact environment, we’d love to hear from you.

The Role

Are you ready to help elevate our new business sales through smarter systems, data-led insights and seamless processes? We’re looking for a Sales Operations Manager to bring structure, efficiency and improved processes to our busy commercial function and support ROI's continued growth.

As our Sales Operations Manager, you’ll be the engine behind our new business sales operation – supporting our Sales Director and New Business Account Directors ensuring our teams are equipped with the right tools, tech, marketing, and insights to work smarter and close deals faster. From optimising our CRM (HubSpot), improving revenue forecasting and building impactful dashboards, to owning the tender response process, this is a varied role where attention to detail and strong project management skills are essential.

Key Responsibilities:

• CRM Management (HubSpot) – Oversee management, configuration, user training, reporting and sales process automation to enhance team productivity and customer engagement.
• Sales Tools – Create product presentations and supporting sales tools that streamline our sales process and support conversion
• Reporting & Forecasting – Own revenue forecasting models and develop dashboards to provide actionable insight
• Tender Management – Lead the end-to-end tender response process, ensuring timely, high-quality submissions
• Cross-functional Collaboration – Work closely with marketing, client services and other departments to align customer messaging and consistency of product positioning
  

What We’re Looking For:

• A confident project manager, with experience managing complex processes and deadlines
• Technically savvy – experience with CRM tools such as Hubspot or Salesforce), Advanced use of Microsoft Office (PowerPoint, Excel, Word), and project management tools such as Asana or Smartsheet
• Analytical – a critical thinker who can translate sales data into meaningful reports. Experience using business intelligence tools such as Tableau is advantageous
• A great communicator who’s comfortable working across departments and with external stakeholders
• Knowledge of data warehousing or data transformation tools is a bonus – as is previous exposure to the automotive or outsourcing sectors.

Why Join Us?

We understand how important it is to look after our employees so in return for all your hard work, we offer amazing benefits including:

• a £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
• access to education bursaries to learn new skills.
• a day off and a voucher to get yourself something nice on your birthday
• company pension
• healthcare plans including private medical insurance and dental cover
• subsidised car purchase schemes available

How to Apply

This is a great opportunity to work at the heart of a commercial team, where your work will have a direct impact on business performance. If you’re detail-driven, proactive, and love improving how things work, we want to hear from you.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Apply now or get in touch for more information.