Careers at ROI Automotive
Who are ROI Automotive?
You might not recognise our name but we're the driving force behind incredible automotive customer experiences.
As a market leader in our sector, Return on Investment (ROI) provide the biggest names in the automotive industry with pioneering sales, customer service, tech and marketing solutions.
We are fortunate to work with major global brands including BMW, JLR, Volvo, Kia and Volkswagen and our clients trust us to solve their biggest challenges with expertise, skills and knowledge.
Our success is driven by two things - an absolute focus on delivering excellence to our clients and our desire to be a company that our people love to work for.
Our jobs
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Regional B2B Sales Manager (South) - Automotive
Client Services · Remote · Fully Remote
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Customer Operations Administrator
Operations · Daventry, Maidenhead · Hybrid
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Customer Complaints Advisor
Customer Service · Milton Keynes · Hybrid
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Sales Development Representative
Operations · Milton Keynes · Hybrid
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B2B Marketing Campaign Strategy and Performance Director
Unifi (Marketing) · Milton Keynes · Hybrid
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Senior Customer Service Advisor - Commercial Vehicles
Customer Service · Milton Keynes · Hybrid
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Inside Sales Leader
Operations · Nantwich, Milton Keynes · Hybrid
Our Values
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Innovation
The desire to do more and do it better drives us on. That means we are constantly scanning the environment to see and seize new methods and opportunities before anyone else can.
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Ambition
Ambition is a natural human drive and ROI is ambitious for success. We are in business for the long-term so we must work together to grow the company and be profitable, because profit is the fuel that drives growth, allows us to serve clients and provide for all involved.
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Humanity
All our relationships and dealings, whether as an employer, colleague or company, are rooted in decency, kindness, fairness and transparency. We do the right thing, putting ourselves in others' shoes and taking time to understand their point of view.
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Resilience
The world gets more complex, uncertain and volatile. To succeed, we need to confront reality and work together to deal with whatever turns up. We build resilience by stringent planning, minimising risk and talking to each other.
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Client Service
We want long-term relationships with clients that see us as an essential partner in their success. By understanding their personal and business realities and aspirations we anticipate their needs and concerns. We put clients before ourselves and give honest advice. We do the right thing, and we expect the same from our clients.
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Rigorous Execution
We provide expert staff delivering faultless services using leading edge systems.
We are clear with each other on expectations and hold ourselves and others to the highest standards. Everyone takes accountability for their decisions and work. Good performance is recognised, rewarded and celebrated.
It's about the benefits...
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Health and wellbeing allowance
Looking to join the gym to get fit and healthy? Want to start focusing on your mental wellness? Need to extend your healthcare cover to your family? We provide all employees with £500 per year to spend on improving their mental or physical health.
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Education bursaries
We know how important it is to develop your skills. For this reason we offer support with further education costs, even if you want to study something that isn't directly related to your job. Whether it's beekeeping, brewing or bookkeeping, we'd love to help you indulge in your passion.
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Volunteering days
It's all about giving something back. We love to see our people supporting local communities and causes that are close to their hearts and this is why every year we give you a volunteering day to go and do something worthwhile.
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Healthcare cover
You insure your car and your house, why not your health? We offer access to Aviva private healthcare with the option to also cover your family, as well as a Health Shield cash plan to cover day to day medical expenses like dental and physio appointments or prescriptions.
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Birthday day off
Happy Birthday to you! To help you celebrate your big day we'll give you the day off and a voucher to buy yourself something nice.
ROI by numbers
- years of automotive experience
- Coworkers
- Locations
Don't take our word for it, here's what our colleagues have to say about us...
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I’m Kayleigh, Operations Manager on the Jaguar Land Rover team. I’m based at JLR’s headquarter in Coventry. Being on site with the client means we can work really closely together. They treat us like trusted colleagues and we feel like one team with them.
Kayleigh Routledge
Operations Manager
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Hi, I’m Jakub. I work in Customer Service on the Honda Motors Europe team, looking after the English, Polish and German market. Its great working with such an international team and being part of providing a great service to Honda’s customers all across Europe.
Jakub Kalamarz
Multi-lingual Customer Service Advisor
Locations
Meet our People
About Return on Investment Ltd
Operating in the UK & Europe across five sites, ROI delivers a range of outsourced solutions across marketing, tech, people operations and insight to our Automotive clients, resulting in increased operational efficiency, sales and customer satisfaction.
Already working at Return on Investment Ltd?
Let’s recruit together and find your next colleague.