Darrell Vann
Account Director – DirectorsI have been working at ROI since 2007 back when the company was 30 people strong, and we only had a single office in Nantwich - now we have c.350 employees, and multiple office locations yet the culture has remained the same. I have worked my way up the ranks in ROI, holding numerous management positions over my tenure, including Team Manager, Business & Process Manager, Operations Manager, and since 2017, Account Director.
What do you do?
I am now one of five Account Directors within the Client Leadership Team and currently manage the senior relationship for six of our key accounts (Alphabet, BMW, Kinto, Nissan, Novuna, and Toyota). The best way I can describe my role is that I am the most senior contact for our clients and I am fundamentally responsible for making sure that the client gets everything they need and that I truly understand everything they want.
What do you love about working for ROI?
ROI has opened up some great opportunities for me which has really allowed me to grow and develop. Although I have autonomy in my role I also know that I can count on my colleagues for support both professionally and personally. The people and culture are fundamental to ROI's identity and this is why I enjoy working here and why I have been here for so long.
Things you should know about me...
I'm passionate about cooking (and food in general!), I enjoy getting out on my road bike and generally trying to keep fit.