Our Values
ROI wants to be a company that people love to work for, a community where people want to belong and feel they belong, and know they are more than just a number. We work hard to build a company that lives up to our values, and in return we want everyone to feel a deep sense of pride in ROI and what it stands for and go the extra mile to meet the needs of the company, clients and colleagues.
The success of ROI is down to this culture, which has driven the company since we started. Our culture is made up of six core values that describe our principles and how we behave. Some we do well whilst others we can do better, so it is vital we are all focused on developing them to build a great future for us all.
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Rigorous Execution
We provide expert staff delivering faultless services using leading edge systems.
We are clear with each other on expectations and hold ourselves and others to the highest standards. Everyone takes accountability for their decisions and work. Good performance is recognised, rewarded and celebrated. -
Client Service
We want long-term relationships with clients that see us as an essential partner in their success. By understanding their personal and business realities and aspirations we anticipate their needs and concerns. We put clients before ourselves and give honest advice even when they may not want to hear it. We do the right thing, but we expect the same from them.
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Innovation
The desire to do more and do it better drives us on. That means we are constantly scanning the environment to see and seize new methods and opportunities before anyone else can.
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Humanity
All our relationships and dealings, whether as an employer, colleague or company, are rooted in decency, kindness, fairness and transparency. We do the right thing. We are empathic - putting ourselves in others' shoes and taking time to understand their point of view. We are friendly, likeable, humble, work without ego, and whilst we take our work very seriously, we don't take ourselves too seriously.
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Resilience
The world gets more complex, uncertain and volatile. To succeed, we need to confront reality and work together to deal with whatever turns up. We build resilience by stringent planning, minimising risk and talking to each other.
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Ambition
Ambition is a natural human drive and ROI is ambitious for success. We are in business for the long-term so we must work together to grow the company and be profitable, because profit is the fuel that drives growth, allows us to serve clients and provide for all involved.
About Return on Investment Ltd
Operating in the UK & Europe across five sites, ROI delivers a range of outsourced solutions to our Automotive clients, resulting in increased operational efficiency, sales and customer satisfaction.
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