Sales Support Executive
Milton Keynes – Hybrid Working
Full Time – Monday – Friday – 35hrs
Paying up to £23,000pa

Are you an organised and detail-oriented professional looking to excel in a dynamic sales support role? As a Sales Support Executive at ROI, you will play a pivotal role in supporting the SKODA RBDE team and their retailer network. You will be responsible for ensuring smooth sales processes, managing data, and enhancing client relationships. If you have a keen eye for detail, strong IT skills, and a proactive approach, we want to hear from you!

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering outstanding customer service. Our expertise spans marketing, sales, and tech-driven solutions, allowing us to collaborate with global automotive giants such as BMW, JLR, Volvo, Kia, and Volkswagen. Join our innovative team and be part of the transformation shaping the future of automotive excellence.

What Will You Be Doing?

• Retailer Support: Collaborate with the SKODA Retailer LBDM network to ensure efficient order and agreement processing.
• Sales Coordination: Act as a bridge between the sales team and clients, ensuring seamless communication and workflow.
• CRM Management: Update and maintain sales activity data across CRM systems, including SAGE and Salesforce.
• Data Processing: Input and manage sales data across multiple platforms for accurate tracking and reporting.
• Client Interaction: Respond to customer inquiries, manage relationships, and ensure high levels of satisfaction and engagement.
• Reporting & Analysis: Generate reports, monitor key sales metrics, and provide insights for business improvements.
• Process Optimisation: Identify and implement process improvements to streamline sales operations.
• Documentation Management: Oversee documentation processes to maintain compliance and efficiency.

Experience Needed

• Strong Organisational Skills: Ability to multitask, manage priorities, and meet tight deadlines.
• Analytical Thinking: Proficient in analysing and interpreting data to support strategic decision-making.
• Problem Solving: Demonstrated experience in resolving issues efficiently and effectively.
• Technical Proficiency: Solid working knowledge of MS Office packages and CRM systems (e.g., SAGE and Salesforce) is highly desirable.
• Excellent Communication: Comfortable engaging with a range of stakeholders via phone and email.
• IT Skills: Strong proficiency in CRM tools and sales database systems.

Benefits

• Health & Wellbeing Fund: £500 annual allowance for wellness products, gym memberships, healthcare upgrades, and more.
• Education Bursaries: Financial support to learn new skills and advance your career.
• Birthday Perks: Enjoy a day off and a voucher to celebrate your special day.
• Company Pension: Salary sacrifice-based contributions with ROI contributing 4%.
• Healthcare Plans: Private medical insurance, dental cover, and Health Shield cash plan.
• Annual Leave: 22 days rising to 30 with length of service.
• Car Schemes: Access subsidised short-term leases on Kia and Hyundai vehicles.

Why Should You Work for ROI?

Since 2003, ROI has grown into a leading automotive support agency with over 350 employees across four offices. Our people are our greatest asset, and we are committed to providing:

• Career Growth: Internal promotions and comprehensive training programmes.
• Supportive Team: A skilled and enthusiastic management team to guide your success.
• Prestigious Clients: Work with some of the most recognisable brands in the automotive industry.
• Accredited Excellence: We hold Investors in People and ISO27001 accreditation, reflecting our commitment to high standards.
• A Thriving Workplace: A collaborative and innovative environment where your contributions are valued.

Excited to Join Us?

If you're ready to take the next step in your career, hit 'APPLY' today! Send us your CV, and our recruitment team will be in touch. We encourage applications from all backgrounds and are committed to fostering an inclusive workplace.

Let’s drive success together!