French-speaking Sales Support Executive
Remote
Full-Time – Monday – Friday – 35hrs
Paying up to £24,000pa

Ready to play a key role in supporting the growth of Polestar, one of the most innovative electric vehicle brands in the world? As a French-speaking Sales Support Executive at Return on Investment (ROI), you’ll provide vital administrative support to our Global Sales Team based within ROI. This is a fantastic opportunity to be part of an exciting project and contribute to the success of Polestar and other leading clients in the automotive sector.

About Us

At Return on Investment (ROI), we deliver outsourced fleet solutions that enhance operational efficiency, sales, and customer satisfaction for leading vehicle manufacturers, leasing companies, and dealers. We support Polestar and other key clients by managing a range of services, from sales support to fleet management. Our team of dedicated professionals is passionate about innovation and excellence, making ROI the fastest-growing automotive support agency in the UK.

What Will You Be Doing?

• Order Processing: Process orders efficiently in line with Polestar's established policies, procedures, and quality standards.
• Data Entry & Accuracy: Perform high-volume data entry with meticulous attention to detail, ensuring accurate records and timely processing.
• Customer & Client Support: Respond to inquiries from lease companies and customers, maintaining a high standard of professionalism and customer care.
• Issue Resolution: Work collaboratively with ROI’s Global Sales Team and lease companies to resolve any order or customer-related queries swiftly and effectively.
• Customer Service Excellence: Provide a high level of customer service, ensuring that both internal and external stakeholders have a smooth experience.

Experience Needed

• Proven Experience: Previous experience in high-volume data entry, order processing, or administrative roles, with a focus on accuracy.
• Fluency in French & English: Strong verbal and written communication skills in both French and English are essential.
• Tech Savvy: Competent with Microsoft Office Suite (Word, Excel, Outlook) and CRM systems; experience with data entry tools is beneficial.
• Problem-Solving Skills: Ability to prioritise tasks and resolve issues independently while maintaining high standards.
• Attention to Detail: High attention to detail is required to ensure data is processed and orders are managed correctly.
• GDPR Awareness: Understanding of GDPR and compliance standards.

Why Should You Work for ROI?

At Return on Investment (ROI), we value our team members and are committed to offering excellent benefits to enhance your work and personal life. Here’s what we offer:

• Health & Wellbeing Fund: £500 annual budget for wellness services, such as gym memberships, wellness apps, and healthcare coverage for dependents.
• Education Bursaries: Co-funding of up to £1,500 per year for career-enhancing studies, including various skill-building courses.
• Birthday Bonus: Enjoy a day off and a voucher to treat yourself on your birthday.
• Company Pension: Secure your future with ROI’s pension scheme.
• Healthcare Plans: Including private medical insurance and dental cover.
• Annual Leave: 22 days annual leave, rising to 30 with length of service.
• Car Schemes: Subsidised car purchase options through Car Benefit Solutions.

How to Apply

If you’re excited about the opportunity to support our Global Sales Team and are fluent in both French and English, apply today! Submit your CV, and our recruitment team will be in touch with you soon. At ROI, we’re committed to providing an inclusive and supportive work environment for all applicants.